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Apollo ALPHA 900W (12V) Apollo ELECTRA 800W (12V) Apollo ELECTRA 1500W (24V) Home Inverter Family Hub →
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Neptune LA-C5.1 (5.12kWh) Neptune LA-C16.0 (16.07kWh)
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About Apollo Pakistan Contact & Showroom Warranty & Service Network Privacy Policy
Official Apollo Pakistan Guarantee

Factory Warranty & Nationwide Service

Every genuine Apollo solar inverter, home inverter, and lithium battery comes backed with our official factory replacement and service warranty, serviced by certified engineers across Pakistan.

Home Inverter Series

ALPHA & ELECTRA Series

1-Year Official Warranty

Full coverage against PCB component failures, automatic transfer switch defects, internal AVR regulation malfunction, and charger circuitry faults under standard operating conditions.

Applies to: ALPHA 900W, ELECTRA 800W, ELECTRA 1500W (24V)
Solar Hybrid Inverters

Infini V4 & Sunprox Series

1 to 2 Years Warranty

Comprehensive factory support on MPPT tracking units, power boards, touch LCD halos, and cooling systems. On-site technical support available for commercial multi-unit parallel setups.

Applies to: Infini V4 Twin (4kW-11kW), Sunprox Twin, Sunprox Max
Energy Storage ESS

Neptune LiFePO4 Batteries

5-Year Extended Warranty

Industry-leading coverage on prismatic Grade-A LiFePO4 cells and automotive-grade 157A smart BMS architecture. Engineered for 6,000 to 8,000 deep cycles (20+ years lifespan).

Applies to: Neptune LA-C5.1 (5.12kWh) & Neptune LA-C16.0 (16.07kWh)

Step-by-Step Warranty Claim Procedure

01. Verify Serial

Locate the official serial barcode sticker on the right or bottom chassis of your unit.

02. Contact Support

Send a photo of the serial number and description of error code to WhatsApp at 0322-2628510.

03. Fast Diagnostic

Our certified technician runs remote diagnostics or requests unit inspection at the nearest hub.

04. Repair / Replace

Genuine factory parts are replaced with prompt turnaround, restoring your energy security.

Nationwide Authorized Service Centers

Apollo Pakistan products are supported through authorized service and technical repair hubs in key cities:

Karachi (Head Office) Hub
Office No. 14-F/1, Jubilee Mansion Building, Regal Chowk Saddar, Karachi
WhatsApp: 0322-2628510
Lahore Office & Service Center
Shop # 1, Ohad Centre, Solar Market, Opp. State Bank of Pakistan, Lahore
Direct Mobile: 0311-0226688
Rawalpindi / Islamabad
College Road / Saddar Rawalpindi
Contact via Karachi Central
Multan & Faisalabad
Authorized Dealer & Repair Network
Contact via Karachi Central